Stephenie writes: Spirit is the worst airline ever.
August 10th I was flying out to Vegas, got to the airport at 4pm, didn't leave until 10pm.
September 26th I arrived for a flight at 8:30am for an 11am flight. We did not board the plane until 5:15pm, then we sat on the plane until it took off at 6:30pm. While waiting for the flight, a young lady missed her grandfather's funeral and was told she could buy tickets from another airline if she didn't wait to wait.
On my return flight, I arrived at 3pm for a 5pm flight. The plane didn't board until 10:30pm, and we didn't take off until 11:45pm. On top of that they lost my bags and I cannot get in touch with anyone to find out what is going on. Not only was it a huge bag, carrying enough clothes for two people for 8 days in Vegas, the bag was 69 lbs and had to be wrapped due to damage done to my bag. How can you miss a 69 lb bag ... wrapped????
On top of that, they are always having "maintenance" problems. On the the flight out it was issues with the landing gear. On the way home it was a faulty fuel line. On top of that, the only thing that was offered us was a $50 certificate toward our next flight ... LMAO ... never again.