Laura R. writes: The short version of the story: they tried to leave our MINOR child in Costa Rica, unattended for 3 days, literally double charged us for a bag and wouldn't refund the money (even with receipts and proof), and then they automatically charged us for the $9 fare club membership. We tried to cancel it and they would not allow us to get a refund. Don't ever fly with them for any reason.
They are HORRIBLE!
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