Jessica G. writes: I called spirit airlines to ask about switching my flight to an earlier (and cheaper) flight option the day before my initial flight. I was only asking/inquiring if this would come at no additional cost. In the end I was completely mislead by their overseas call center to CANCEL my flight and use my credit towards a new flight as it would be cheaper than paying transfer fees. I cancelled my flight based on this recommendation (thinking I would receive a credit towards the new flight) only to find a $10 voucher for my $80 flight. I called customer service immediately and received no assistance. I will NEVER fly Spirit Airlines.
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