E.S. writes: CAVEAT EMPTOR! Better not have pre-paid Hotel! You may LOSE that and a day to two of your trip, spent in the airport while your flight is cancelled and the next flight is also delayed! This is what happened to two younger travellers with SPIRIT.
MEAGER LIMITED FUTURE VOUCHERS COMPARED TO AMOUNT OF TIME AND VACATION COST LOST.
Expensive NUMBERED SEATS and pay in advance, and still you're asked for more money for similar seats on a cancelled and then rescheduled flight.
Baggage -- even carry-on -- fees in advance including taking money for bags that should have been FREE! More fees if not paid in advance!
Boarding Passes printed by customers in advance, and then re-printed if the rescheduled flight occurs.
SECRET PHILOSOPHY OR MISSION? SHAKE DOWN CHEAP FLYERS FOR AS MANY EXTRA HUNDRED-DOLLAR CHARGES AS POSSIBLE (not nickel and dime)! It is profits over customer care or relationships or loyalty.
FOOL ME ONCE -- Congratulations, and SHAME ON YOU.
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