Erika R. writes: 2 Free round trips if you voluntary give up your seats. Not true! They don't explain to you that you will have to pay a fee on your tickets. After you book a flight, the voucher is only worth $17.53 because of the base fare. So to be honest and straight, it is all BS. Do not give up your seat! Truth be told you get what you pay for!
Above all that, BAD customer service!
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