Cynthia M. writes: I flew Spirit Airlilnes Aug. 30 to Costa Rica and back Sept. 17. The flight out was bad. Ridiculous luggage fees, which you cannot be aware of at all when you book through Cheapo Air. Rep said baggage cheaper if you check baggage in online, which we finally found out you cannot do with an international flight anyway. The worst part is since we can no longer carry our own water (3.5 oz limit on any containers) a passenger must rely on the airline to provide water. Not so on Spirit. If you cannot manage to obtain a cup (which I doubt they would give you) you either pay the price for their water or dehydrate. I take medication for anxiety, and I refused to submit to their skyway robbery. So once I could get past the drink carts I filled a travel-size container with tap water. Yuck. That was on the flight down to Costa Rica.
Coming back from San Jose, Costa Rica there is an extra security screening right before boarding the plane. It does not matter if item is under the 3.5 oz rule, they throw out all liquids! And containers. So I could not get tap water. This was on a flight Sept. 17, 2014 that left at 12:30 pm from San Jose. I asked for ice when the doubtful duo of attendants were selling beverages. The snotty woman sniffed at me, said ice is for paying customers. Did she give me my flight? I am sure I paid for it, jammed in like cattle. Anyway, she turned her back on me after telling me I had to buy water. I said you can't dehydrate people it's illegal. She says (with a sneer) "Who told you that?" I submissively replied, "I read it online" (Wall Street Journal online article. Still looking to see if I have the reporter's email). Finally I had my cup of ice. I guess others were listening.
I then was bold enough to ask for cups of ice for my daughter and husband. The attendant said we can't give them ice, we wont have any left for people buying drinks. Her Tweedledum twin chirped in, and said yes that is right only for paying customers. He then proceeded to scoop ice for purchased beverages. The female (Tweedle Dee) turned her back on me and pretended she did not hear me. Really?
Again I insisted we needed the ice, finally after more comments at my expense the female handed us two cups. The doubtful duo made their way up the aisle, only to return and stop right next to my seat. (I was on the aisle). "We ran out of ice" the male attendant said (Tweedle Dum). Tweedle Dee (female) said "it's because people NOT BUYING DRINKS GOT ICE." Then they both stared at me. Nothing like being intimidated when you are over 20,000 feet in the air. A passenger really cannot get too insistent. All the attendant has to do is say they were being intimidated or threatened, and when you land the cops will be there and you will be on the no-fly list.
SPIRIT AIRLINES IS THE WORST RIPOFF I HAVE SEEN FOR TRAVELING, NEXT TO TIME SHARES, IT'S THE BIGGEST SCAM. I hope some reporter goes undercover, and asks for water to take medicine. Withholding water when people have no other options is inhumane.
And the baggage fees - you end up spending as much as you would if you went with a more expensive ticket on another airline, and they will give you water. Why has no one sued these bastards?
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