This was the worst airline I've ever flown. While the ticket was cheap, the hidden costs piled up to the cost of another, more comfortable airline. It started bad with having to pay $60 for my check-in bag and $100 for my carry-on which was under the size limit where it was free leaving Las Vegas, it should have been free going back out of Houston.
But my problems with this airline started the moment I got to the airport. I did all the online stuff I had to do, i.e.; online check-in, bag check-in and boading pass printed out. Even checked the flight statues two hours before I left for the airport, which stated "ON TIME."
So I get to the airport and find two long lines, one for quick check-in and another that I had no clue what it was for. I get to the counter and the check-in person tells me that I had to get in the other line that I had no clue of it's function; now I found out what it was for. After standing in this line for an hour I get to the counter and only then am I told that my flight was canceled and that I will be refunded, and I should go with another airline (mind you, it's 12am and the other airlines are closed) or I can rebook for another date.
I needed to call my boss in Vegas to let him know what happened, as I needed to be in Houston that day for a job. He told me to rebook, but that I would be docked two days pay (about $3,000) because I needed to be there that day and because I should never had booked a flight with Spirit in the first place.
I had to rebook two days later. The flight out was the most uncomfortable I've ever been on. The seat only reclined about an inch, and it would not return into place when the stewardess told me to sit it upright. She even fussed at me for not complying with her. I had to show her the problem with the seat, and she still copped an attitude with me over my messed up seat.
My worst fear was having to fly back to Vegas from Houston. Sure enough, I get charged $100. at the boarding gate for my personal bag as a carry on; the same bag that was free flying out of Vegas. If anyone ever asks me about flying Spirit, I will do everything I can to talk them out of it. It's wasn't until I got back to Vegas that I found out that Spirit ranked as one of the worst airlines. They lived up to their low rating.
NEVER AGAIN!!! FLY WITH ANYONE ELSE, PAY MORE AND BE HAPPY. DO NOT FLY WITH SPIRIT!!
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