Anonymous writes: I booked a flight from DFW to MCI, depart April 3 and return April 6. I was going to visit my 90+ year old parents.
My father went into the hospital with a life-threatening emergency and I had to leave earlier. I could not get a Spirit flight so I went on American Airlines. I tried to cancel my Sprit flight but was unable to cancel just the outbound leg. I had to cancel it all with NO REFUND. I expected to be able to return home on Spirit, but their sneaky policy is that if you don't show for the first flight they cancel the entire reservation. So ... Catch 22 … you can cancel the entire reservation and have no return flight or if you no-show, they cancel the entire reservation anyway. I talked with their overseas idiots and was basically told tough luck.
I am absolutely done with this THIEVING airline. I PAID for BOTH SEATS and they have denied my use of the the one I need to return home. I will be contacting DOT and I WILL be telling everyone I know that Spirit is just a SCAM operation for thievery.